Privacy Policy
Updated Date: Nov 1, 2025, 12:00 AM
Information We Collect
1. Personal Information
We may collect personal details such as your name, email address, phone number, and payment information to process transactions, provide customer support, and deliver personalized experiences.
Device and Usage Data
We automatically collect data about how you interact with our services, including your IP address, device type, operating system, browser type, and site navigation patterns.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, remember your preferences, and analyze site traffic. You can manage or disable cookies through your browser settings.
How We Use Your Information
We use the collected information to enhance your experience and improve our services in the following ways:
Service Delivery: Your data helps us provide personalized experiences, relevant recommendations, and other features of Phoenix Fly.
Improvement and Development: We analyze usage data to optimize and improve Phoenix Fly’s features and performance.
Customer Support: If you contact us for assistance, we use your information to respond, resolve issues, and provide better service.
Security: We use data to maintain platform safety, monitor suspicious activities, and strengthen fraud detection.
Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. However, your data may be shared under specific circumstances:
Service Providers: We may share data with trusted third-party vendors who help us operate Phoenix Fly, such as hosting services, analytics providers, and customer support partners.
Legal Requirements: We may disclose your information if required by law or in response to legitimate legal requests.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transition.
Data Security
We implement reasonable security measures to protect your information from unauthorized access, disclosure, or alteration.
However, no online platform is entirely secure, and while we strive to protect your data, we cannot guarantee absolute security.
Your Data Rights
You have certain rights regarding your personal data:
Access: You may request access to the personal data we hold about you.
Correction: You can request corrections if any of your information is inaccurate or incomplete.
Deletion: You may request the deletion of your data, subject to applicable legal obligations.
Opt-Out: You can opt out of personalized marketing communications or certain data collection practices at any time.
Third-Party Links
Phoenix Fly may contain links to external websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their respective privacy policies.
Children’s Privacy
Phoenix Fly is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
If we learn that we have inadvertently collected information from a child without parental consent, we will promptly delete such data.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly.
We encourage users to review this policy periodically to stay informed about how we protect and handle personal data.
Contact Us
If you have any questions or concerns about this Privacy Policy or Phoenix Fly’s data practices, please contact us at:
📧 [email protected]